Support
We read every message. Email us and a real person will get back to you, usually within two working days.
What to include
- Which app you are using, and its version (in Garner: Settings, at the bottom).
- Your phone model and Android version.
- What you expected, what happened instead, and the link you shared if it is about a clip.
Please do not send passwords or AI keys. We will never ask for them.
Garner
A shared link was not saved
Some sites block automated readers or need a login, so Garner cannot fetch a copy of them. If a site that usually works stops saving, email us the link and we will take a look.
Subscriptions and refunds
Built-in AI subscriptions are billed by Google Play. You can cancel at any time in the Play Store under Payments & subscriptions. Refunds are handled by Google under its refund policy; if something went wrong, email us as well and we will help.
Deleting your data
Your library is stored only on your phone. Delete clips in the app, or uninstall Garner to remove everything. See the Garner privacy policy for what our server keeps for subscriptions and for how long.